The terms & conditions set in this document govern the use of the 2017/18 season card. They define the relationship between the club (WWIHC Limited) & the season ticket holder (the person named on the 2017/18 season card) & takes precedence over all & any previous versions. Use of the season card shall be deemed to constitute acceptance of these terms & conditions.
The purchase of the season card entitles the holder to attend each first-team home league fixture played at Silver Blades Widnes during the 2017/18 season. Entry to cup matches, play-offs, testimonials and friendlies as well as other events held at the ground are not permitted via the use of the season ticket.
Supporters aged under 16 students, will be entitled to a discounted ticket. Proof of age must be given in the format of a birth certificate or passport.
Season cards are NON-transferrable accept by prior written agreement of the Club. Should a season ticket holder not be available to attend a match and wish a colleague/friend to attend, the season ticket holder is to contact the ticket office. We will arrange for a paper ticket to be collected. This arrangement cannot be processed on a match day. The season ticket holder shall be deemed responsible for the behaviour of the third party using the paper ticket.
Transferring a season ticket to a supporter of a visiting team is not permitted. Any supporter who facilitates such an admission to Silver Blades Widnes is liable to have their season ticket cancelled without compensation.
Once purchased there will be no refunds of season tickets in situations where the customer changes their mind although exception circumstances will be considered by the Club if submitted in writing.
The club will allow a concessionary ticket to be upgraded on three separate occasions throughout the season. The season ticket holder shall be deemed responsible for the behaviour of the third party using the paper ticket.
Season tickets are not to be sold privately or through any third-party website or seller.
The club cannot guarantee that a match will take place at a particular date/time or venue. The club will make every effort to make supporters aware of any changes to the fixtures.
In the event of rescheduling, postponement or abandonment of a match the club will have no liability in respect of season ticket holders who incur consequential loss or damage such as (but not limited to) loss of enjoyment or travel costs.
Season cards remain the property of the club and must be available for inspection at any time. As such, the club reserves the right to cancel or withdraw the season ticket if the holder does not comply with its facility regulations.
If a specified seat is unavailable for use due to a club decision or an intervention by the licensing authority or governing body, the club will make every reasonable effort to relocate the supporter.
Should a season ticket be forgotten or lost and need to be replaced, the club will charge Â£10.00 for a replacement. A damaged card will be replaced for a fee of £10.00. This is a non-refundable charge.
The club doesn’t accept responsibility for stolen cards. Should a card be stolen then it must be reported to the club immediately. The season ticket may be replaced at the discretion of the club â€“ a Â£10 admin fee may still be applicable.
It is the responsibility of the season ticket holder to arrive at the stadium on time. Refunds will not be given if a season ticket holder arrives late for a fixture. This includes (but is not limited to) problems with transport.
It is the responsibility of the season ticket holder to inform the club in writing of any changes of address/contact numbers or email address. These details can be amended via our online service or by emailing the club at email@example.com
The club reserves the right to refuse admission to anyone in dispute with the club, if this dispute is ongoing & has been for 14 days or more.
Ambulant/wheelchair season ticket holders can apply for a free personal assistant ticket. Proof of eligibility is required upon application.
Personal Assistant season cards (helpers/carers) are only valid for use when the personal assistant is accompanying the registered disabled season ticket holder.
If a paper ticket has been issued and then lost/damaged the club accepts no responsibility for this. At the club’s discretion, a paper ticket will be reprinted but an administration fee of Â£5.00 will apply.